Why was my card rejected when I tried to make a deposit?
During the payment transaction, there is a possibility that your card may be rejected by SBOTOP or the third-party payment service provider.
Your card may be rejected by SBOTOP if there are any discrepancies between your payment information stored with SBOTOP and the information you provide at the third-party payment service provider website. SBOTOP is not able to process the payment transaction unless the information on both sides matches and is correct.
Your card may be rejected by the third-party payment service provider due to one or more of the possible reasons below.
- Invalid or incorrect payment information.
- Insufficient funds in your payment account.
- Issuing bank has declined the transaction.
In such cases, you may wish to use an alternative payment method to complete your payment transaction.