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Please be assured that SBOTOP strives to settle all events as soon as we can. Nevertheless, in order for us to uphold the accuracy of the results we present to you, there may be cases where additional time is taken to seek official confirmation of re Read More

Your bet may be void due to one or more of the following reasons. Event was cancelled prior to commencement. Changes in the event venue. Bets were made after the scheduled game has started (except for live betting). Incorrect information (e.g. parti Read More

If you are signing in to your account for the first time, please try and follow the quick fix steps below. Ensure that you have successfully activated your account before you try to sign in. Check and ensure that you have entered the correct login n Read More

Please contact our dedicated SBOTOP Support Team immediately if you observe unusual behavior or activity being performed using your account. Read More

You can submit a funds withdrawal request to SBOTOP, allowing you to withdraw funds from your SBOTOP account. As standard practice, the funds will be transferred to the payment service provider that you have utilised to make your first deposit of fun Read More

If you have forgotten your login name or password, the account assistance page allows you to retrieve your login name or request a new system-generated password to be sent to you.If you have forgotten your login name, please follow the steps below.&n Read More

The processing time for your payment transaction may differ according to your selected payment method. If you find that the processing time taken for the funds to be credited into your SBOTOP account is abnormal, please contact our dedicated SBOTOP S Read More

Your payment transaction may be rejected by SBOTOP or the third-party payment service provider. If your payment transaction was rejected, you may wish to try the following steps below. Check and ensure that there are sufficient funds available in yo Read More

During the payment transaction, there is a possibility that your card may be rejected by SBOTOP or the third-party payment service provider. Your card may be rejected by SBOTOP if there are any discrepancies between your payment information stored wi Read More

Your account statement records the transactions you have made previously such as your daily bet transactions, deposit or withdrawal transactions and your account balances. For descriptions of the terms used in your statement, please refer to the list Read More