My payment transaction was rejected. What can I do?
Your payment transaction may be rejected by SBOTOP or the third-party payment service provider. If your payment transaction was rejected, you may wish to try the following steps below.
- Check and ensure that there are sufficient funds available in your payment account to complete the transaction.
- Check with your card issuer and ensure that your card is allowed to be used for online gaming as there may be restrictions for certain cards.
- If a particular card is rejected, you may wish to use an alternative payment method to complete your payment transaction.
- Please contact our dedicated SBOTOP Support Team if the problem persists.