Your bet may be void due to one or more of the following reasons. Event was cancelled prior to commencement. Changes in the event venue. Bets were made after the scheduled game has started (except for live betting). Incorrect information (e.g. parti Read More

Your payment transaction may be rejected by SBOTOP or the third-party payment service provider. If your payment transaction was rejected, you may wish to try the following steps below. Check and ensure that there are sufficient funds available in yo Read More

Please contact our dedicated SBOTOP Support Team immediately if you observe unusual behavior or activity being performed using your account. Read More

If you wish to temporarily stop using your SBOTOP account, you may consider using the self-exclusion option "How do I activate the self-exclusion feature?" to restrict access to your account for a period of time.On the other hand, if you no longer in Read More

Our dedicated SBOTOP Support Team is always ready to help you on any questions related to SBOTOP. You can contact us using any of these methods below. LIVE CHAT Click on the left icon for instant help from our friendly advisors. Read More

For accounts that are yet to be verified, the withdrawal limit for every 30 day rolling period is €10,000 or the equivalent amount in the registered currency of the account. Please contact our dedicated SBOTOP Support Team using your registered email Read More

If you are signing in to your account for the first time, please try and follow the quick fix steps below. Ensure that you have successfully activated your account before you try to sign in. Check and ensure that you have entered the correct login n Read More

SBOTOP Support Team will contact you shortly on instructions to complete your identity verification process. If you fail to hear from us after 24 hours from the time you receive the notification email, please contact our dedicated SBOTOP Support Team Read More

Know Your Customer (KYC) is the strict requirement to ensure that gaming operators know their customers. The information provided by customers must be accurate and valid as security checks are conducted regularly. It is a licensing requirement that s Read More

The processing time for your payment transaction may differ according to your selected payment method. If you find that the processing time taken for the funds to be credited into your SBOTOP account is abnormal, please contact our dedicated SBOTOP S Read More