Managing Your Account

Unfortunately no, the login name that you have chosen during the registration process cannot be changed once you have created your SBOTOP account. Read More

At SBOTOP, we strive to protect your online privacy by following strong password security standards. The first step you can take to protect your privacy is to create a strong password. Introducing complexity in your passwords will minimize the risk o... Read More

You can enable, disable or set particular account settings using your preferences settings. To change your preferences settings, please follow the steps below. Sign in to your SBOTOP account and click on the Account link located at the top of the pag... Read More

The self-exclusion feature allows you to self-exclude or restrict yourself from accessing your SBOTOP account for a period of 7 days, 30 days or 90 days. To activate the self-exclusion feature, please follow the steps below.Sign in to your SBOTOP acc... Read More

Changing your SBOTOP password frequently enhances the security of your SBOTOP account. You are advised to change your SBOTOP password every 90 days. To change your password, please follow the steps below. Sign in to your SBOTOP account and click on ... Read More

To change your security question and answer, please follow the steps below.Sign in to your SBOTOP account and click on the Account link at the top of the page. Navigate to the Change Security Question page.Select your current security question and en... Read More

Please note that we are not able to reopen any accounts that have already been closed. If you wish to close your SBOTOP account temporarily, you may consider using the self-exclusion feature to restrict yourself from accessing your SBOTOP account for... Read More

The betting budget feature allows you to limit your total stakes for any 7 consecutive days. For Classic Games, lowering of the Max Betting Loss will take effect immediately. Raising of the limit requires approval from the Casino and a 7-day cooling-... Read More

When you subscribe to SBOTOP's promotional email service, you will be able to receive information through your email about special promotions which SBOTOP may have from time to time. As always, SBOTOP respects your privacy. If you no longer wish to r... Read More

SBOTOP Support Team will contact you shortly on instructions to complete your identity verification process. If you fail to hear from us after 24 hours from the time you receive the notification email, please contact our dedicated SBOTOP Support Team... Read More